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New Delhi: After a girl shared ‘creepy’ messages like “miss you lot,” from a Swiggy agent who delivered groceries at her doorstep, the corporate on Saturday mentioned that the supply govt has been ‘deactivated’ from the platform upon investigation. The supply worker started texting the her on WhatsApp, Prapthi, as per her Twitter deal with, claimed that she had filed a criticism with Swiggy’s assist crew.Additionally Learn – Swiggy, Zomato Requested to Furnish Grievance Decision Framework Inside 15 Days After Over 3000 Shopper Complaints
Supply providers like Swiggy and Zomato sometimes use a quantity masking function that permits the agent to achieve the shopper over a name with out entry to their telephone quantity – and vice versa. Additionally Learn – Video: Tamil Nadu Site visitors Cop Slaps Swiggy Supply Agent; Transferred
Amongst different issues, the supply agent began sending her bizarre messages like “Miss you lot” and “good your magnificence, great behaviour”. Additionally Learn – Supply Boy Who Labored at Ola & Zomato Turns into A Software program Engineer, Leaves Netizens Impressed
“I’m positive that the majority girls right here can relate to this. I received a grocery supply from Swiggy Instamart on Tuesday night time,” Prapthi wrote on micro-blogging web site Twitter. “The supply man despatched me creepy messages on WhatsApp at present. Not the primary time, not the final time. One thing like that is taking place,” she added.
Prapthi additional said that she escalated the problem, however that Swiggy’s buyer assist crew didn’t reply correctly.
Nonetheless, later in a publish, she talked about that the escalation crew and the CEO’s workplace contacted her.
In an announcement to IANS, a Swiggy spokesperson mentioned that they’re conscious of this unlucky incident and have been in contact with the shopper ever since.
“Swiggy maintains a zero-tolerance coverage in direction of inappropriate conduct of any type, and the supply govt has been deactivated from the platform upon investigation,” mentioned the spokesperson.
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